Dr Chhaya Chauhan recently bought Tru Smile Dental Practice with the support of Dental Elite. We asked her how the process went and what she thought of the service she received…
Which Consultant(s) at Dental Elite did you work with?
Sue Humphrey and Helen Craine.
Were they in regular contact and were they approachable if you had any queries?
They were both brilliant for staying in contact regularly. They were very approachable and really made me feel very comfortable to ask any questions that I had throughout the process.
Were you comfortable that you had all the information you needed throughout the process?
Yes. They always gave me the best information and kept me up-to-date with everything that was happening during the transaction.
How did you find the agent buffer between solicitors, buyer and seller?
It was amazing to have the agent round up all the latest information – this was very useful with so much going on. I also liked that I had a single point of contact. It was easy to get updates from Sue as she was the person dealing with all aspects of my traction and I didn’t have to explain the situation to a new person every time.
How was the CQC changeover process?
Helen was amazing with the CQC side of things. She made the change over seamless and really seems to take special care of her clients. Helen has a beautifully friendly manner. She made all the very scary and difficult things seem so easy. She also gave me lots of tips and advice about the CQC interview to make sure it went as smoothly as possible.
Would you recommend Dental Elite to others?
100%. I would say they provide the best service by far. They were one of the only agents in the dental market to include CQC support, which is a massive benefit.
Anything else you would like to say?
Thank you so much to the whole team for being so wonderful in this process! They really do hold your hand through the whole thing and get you to the finish line as efficiently as possible.