We are committed to resolving complaints as quickly as possible.

In the unlikely event that you wish to make a complaint, please get in touch with us straight away in any of the following ways:

By Post:
FAO Luke Moore, Dental Elite, Suite 4, Bloxam Court, Corporation Street, Rugby, Warwickshire, CV21 2DU

By Phone:
Call us directly on 01788 545900

By Email:
luke.moore@dentalelite.co.uk

We will acknowledge receipt of the complaint with 3 working days and we hope to provide a final response with 4 weeks. We will write to you again within 4 weeks if we are unable to provide a final response within that time period. In any event we will respond to your complaint in full within 8 weeks.

Alternatively: 

If you are not satisfied with our response, or if a complaint is not resolved after 8 weeks, you may refer the complaint to:

Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Tel: 0800 023 4567
Website: www.financial-ombudsman.org.uk

Medical Elite Recruitment and Practice Sales Ltd t/a Dental Elite and DE Finance is authorised and regulated by the Financial Conduct Authority. Medical Elite Recruitment and Practice Sales Ltd t/a Dental Elite and DE Finance is a credit broker and not a lender. All finance is subject to status and income. Written Quotation will be provided on request. Medical Elite Recruitment and Practice Sales Ltd t/a Dental Elite and DE Finance can introduce you to a limited number of finance providers and may receive a commission for such introductions. Company Reg No. 07345687 | VAT Reg No. 992 9872 42